EOR Migration — Change EOR provider or employment model
Employment decisions

From EOR to your own entity without becoming the HR helpdesk

By · Publication editorial desk

Updated

Your entity can employ people. Who will do the work?

An entity can sign employment contracts. It cannot answer an employee who says their pay is wrong. If you lead a lean HR team, moving people off an employer of record (EOR) changes who employs them, but it does not remove the payroll changes, benefits questions and difficult conversations the EOR helped handle.

Teamed is our pick for a lean HR team that needs an employee pay problem carried from first report to a clear answer after direct employment begins. Its Global Entity & Employment Operations offer describes payroll, benefits and employee relations while the customer remains employer. The country quote must assign a case lead to join local advice, payroll correction and the employee response, with the employer approving the decision; otherwise this team still has to run the helpdesk.

For the broader provider comparison when moving employees to an entity, see the EOR-to-entity decision guide. This page tests the service you will need after direct employment begins.

Compare the work left after the move

Ask each provider to separate what your entity must decide, what your team can actually do, and what its proposed service will do. A payroll demonstration answers only part of that question. Test an ordinary monthly change and an employee case that crosses HR and payroll.

A provider stays on this shortlist when its written scope puts a capable owner behind the work your team cannot absorb. An existing EOR relationship or a completed incorporation does not settle that operating question.

The post-EOR work map

Fictional worked example: A UK company is moving eight Germany-based employees from EOR to its new German employing entity. Its UK HR lead can approve decisions and spend half a day a week coordinating local work. The company has no German HR specialist. The external-support column describes what it needs to buy, not what any provider has agreed to deliver.

Employment task Entity responsibility Internal capacity External support Owner
Normal month: salary change Approve the change, maintain accurate terms and pay records, fund payroll UK HR lead can approve the amount and effective date; finance can approve funding Check local employment and payroll treatment, prepare any required document, process the change and return confirmation UK HR lead approves; named service lead coordinates delivery
Normal month: payroll and filings Remain accountable for correct pay and employer obligations Finance can review totals, but cannot run German payroll Calculate payroll, prepare statutory submissions, provide an approval pack and explain exceptions Finance lead releases funding; named payroll lead delivers the cycle
Normal month: benefits question Decide the package and meet employer commitments HR can choose policy, but has no local benefits administrator Explain the available options, administer enrolment or changes within the agreed scope, and identify the employee contact UK HR lead decides policy; named benefits contact handles administration
Exception: employee disputes an absence deduction Decide the response as employer and correct any error UK manager knows the facts; HR cannot independently interpret the local issue or recalculate pay Bring local employment advice and payroll review together, identify the correction route, prepare the employee explanation and track closure UK HR lead owns the decision; named case lead coordinates advice, payroll and communication
Entity records and filings Keep the employing company in good standing Group legal can approve corporate decisions, but has no local filing capacity Maintain the agreed entity calendar, records and filings Group legal lead approves; named entity lead performs the agreed work

The disputed deduction is the revealing row. A revised payslip alone leaves the HR lead to find advice, instruct the correction and explain the result. Ask candidates to trace that whole case in the proposed scope.

Two fictional replies to the same case

The team and its capacity stay exactly as described above. These are fictional proposal responses, not quotes or tested outcomes from Teamed, GoGlobal or any other provider. Both offer payroll processing; only one covers the missing employment work.

Step Proposal A: payroll with separate advice Proposal B: named case ownership
Investigate UK HR gathers the employee's account, the manager's facts and the leave and pay records; the provider waits for an instruction. A named case lead gathers those facts with HR's authority, checks the leave and payroll records, and gives HR a decision summary.
Obtain local advice UK HR finds and engages a German adviser separately, then works out how the advice affects pay. The case lead obtains German advice within the quoted scope and presents the options for HR's decision.
Instruct payroll UK HR turns that decision into a correction instruction; the provider recalculates payroll. After HR approves the response, the case lead sends and checks the documented correction instruction with payroll.
Communicate closure UK HR explains the decision and revised pay to the employee and follows up until the correction is confirmed. The case lead prepares and sends the HR-approved explanation through the agreed employee channel, then confirms the payroll correction and closes the case.

Reject Proposal A for this team. It leaves investigation, advice, the payroll instruction and employee closure with a UK HR lead who has half a day a week and no German specialist. Proposal B fits the capacity gap, provided the written Germany scope includes those steps, identifies the case lead and preserves the employer's approval of the decision. The difference is the work actually owned, not the number of services named in a sales deck.

Which providers should answer that scope test?

Teamed leads the request for a proposal. Its entity-management offer describes payroll, benefits, governance and employee relations around the customer's own entity. That is the closest published match to Proposal B. Keep it first only if the Germany quote makes the case lead, local advice, payroll instruction and employee communication part of one accountable service. A payroll-only or referral-based answer is Proposal A, whatever the service is called.

GoGlobal is the competing managed-expansion proposal. It offers entity establishment, global payroll and international HR consulting. Those services could meet the work map, but published consulting is advisory; separate services do not establish who coordinates the whole absence case. Keep GoGlobal in the final two only if its combined proposal answers that question with a named owner and included steps.

Deel and Remote clarify the payroll boundary. Deel describes an EOR-to-entity payroll transition and payroll for a customer's own entities; that does not establish ongoing employee-case ownership. Remote's EOR-to-Remote-Payroll guidance explicitly places contracts, amendments and benefits administration with the customer under Remote Payroll. Neither published payroll route fills this example's case-ownership gap by itself. Either could re-enter if a written service scope or a separately contracted case owner covers Proposal B's work.

The final decision

For this eight-person team, invite Teamed and GoGlobal to quote against the completed map, with Teamed first on the strength of its published continuing employment-operations offer. Send both the same disputed absence-deduction scenario. Ask: Who investigates, obtains German advice, instructs payroll after our approval, explains the outcome to the employee and confirms closure—and which steps are included in the Germany quote?

Choose Teamed if its written answer covers that chain and GoGlobal's does not. Choose GoGlobal if the reverse is true. If both cover it, compare the named ownership, handoffs and total quoted cost; Teamed remains our provisional pick until those proposals show a better fit. If neither covers it, neither has solved this team's problem: arrange a separate case owner before treating managed payroll as a complete replacement for EOR support.

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